Water emergency? Shut off the main valve, then call (678) 736-4060

Washing Machine Leak or Flood

A burst washer hose can release hundreds of gallons if nobody's home. Here's how to stop it, clean up and keep it from happening again.

Stop it now: turn off the hot and cold valves on the wall behind the washer, unplug the machine if you can do it without standing in water, or shut off the main water valve.

Common causes

Where it leaksLikely cause
Behind the machine, while fillingBurst or cracked supply hose, loose connection
Behind the machine, while drainingDrain hose popped out of the standpipe, clogged standpipe
Under the machineFailed pump, cracked tub, worn door seal (front loaders)
From the floor drainClogged laundry drain or main line

What to do

  1. Shut off the water and powerWall valves behind the washer, or the main.
  2. DocumentPhotos of the hose or leak point and the spread of water.
  3. Check where the water wentUnder flooring, into the next room, down into a basement or crawl space, or through the ceiling below an upstairs laundry.
  4. Get it driedWater under laminate, vinyl plank or cabinets doesn't dry on its own. A restoration company can find and dry hidden moisture.
Upstairs laundry rooms are the worst case: water goes straight through the floor into ceilings, walls and rooms below. Check the ceiling underneath right away.

Prevent the next one

See also: water damage restoration · ceiling water damage · costs

Frequently asked questions

How much water can a burst washer hose release?
A failed supply hose can release several gallons per minute until the water is shut off, which can mean hundreds of gallons if no one is home.
Does insurance cover a washing machine leak?
Sudden failures, like a burst hose, are often covered for the resulting water damage. The washer or hose itself usually isn't. Long-term slow leaks may be excluded.

Water in your home? Get a local pro on the way.

Call and we'll connect you with an independent local water damage restoration company that serves your area. The referral is free, and many local companies answer around the clock.

Call now: (678) 736-4060
Call (678) 736-4060