Water emergency? Shut off the main valve, then call (678) 736-4060

Water Heater Leaking? What to Do Right Now

A leaking water heater can go from a drip to 40 or 50 gallons on the floor. Here's how to shut it down safely and handle the water.

Do this first: close the cold water valve on the pipe going into the top of the tank, then cut the power (electric) or turn the gas control to Pilot/Off. If you can't reach the tank valve, shut off the main water.

Shut it down safely

  1. Turn off the water supplyCold inlet valve on top of the tank, or the main shutoff.
  2. Turn off the energyElectric: flip the breaker. Gas: set the control knob to Pilot or Off.
  3. Be careful of hot waterWater in the tank and on the floor may be scalding.
  4. Contain the waterTowels, a wet vac and moving belongings away from the area.
  5. Document and callPhotos for insurance; a plumber for the heater and a restoration company for the water.

Where is it leaking from?

LocationLikely causeUsually
Pipes on top of the tankLoose fittings or supply linesRepairable
Relief valve (side pipe)Too much pressure or heat, or a failing valveRepairable; get it checked
Drain valve near the bottomLoose or worn valveRepairable
Bottom of the tank itselfInternal corrosionTank needs replacement

When to replace

Tank water heaters commonly last around 8 to 12 years. If yours is in that range and leaking from the tank, replacement is usually the answer. The age is often on the label or in the serial number.

Dealing with the water damage

Water heaters are often in garages, closets, attics, basements or crawl spaces. Water from a tank failure can run under walls, flooring and cabinets. If it spread beyond a hard floor you can mop up, a restoration company can find hidden moisture and dry it properly. An attic water heater leak can also soak ceilings below; see ceiling water damage.

Prevention: A drain pan with a line to the outside, a leak sensor and flushing the tank once a year all help. Water heaters in attics and upstairs closets are worth extra protection.

Frequently asked questions

Is a leaking water heater dangerous?
The water can be scalding, and water near electrical connections or gas controls is a hazard. Shut off water and energy to the unit before cleanup.
Does insurance cover water heater leaks?
The resulting water damage from a sudden failure is often covered. The water heater itself usually isn't, since it's considered wear and tear.

Water in your home? Get a local pro on the way.

Call and we'll connect you with an independent local water damage restoration company that serves your area. The referral is free, and many local companies answer around the clock.

Call now: (678) 736-4060
Call (678) 736-4060